We are currently sending and receiving mail. However, we appreciate your patience as mail carriers work through backlogs from the recent postal strike. Call us at 1-800-263-1830 if you need help or are unable to complete our online complaint forms.
December 21, 2010
21 December 2010
The Ministry of Health and Long-Term Care incorporated the Ombudsman’s suggestions in its ongoing upgrade of its monitoring of long-term care facilities after he identified serious systemic problems. Since the Ministry’s efforts are “a work in progress,” in lieu of a report, the Ombudsman released a summary of his findings and the Ministry’s responses to date.