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OMLET 2013-2014 Annual Report

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(TORONTO – February 7, 2014) Ontario Ombudsman André Marin’s investigation into complaints about Hydro One’s billing practices and customer service has garnered 2,185 complaints and submissions, more than 1,500 of those since Tuesday – the most complaints the office has ever received about a provincial body in such a short time.
02/07/2014
 
TORONTO (February 4, 2014) – Ontario Ombudsman André Marin today announced he will conduct a systemic investigation into complaints about serious problems with billing and customer service at Hydro One.
02/04/2014
 
Ontario Ombudsman André Marin will hold a news conference to announce details of his latest investigation, into complaints about serious problems with billing and customer service at Hydro One.
02/04/2014
 
In Ontario in 2013, the Ombudsman’s work focused on serious issues affecting some of the province’s most vulnerable people, including inmates who were abused by their jailers, victims of police shootings, developmentally disabled adults in crisis, and children in unlicensed daycares.
12/31/2013
 
(TORONTO – December 11, 2013) Strong public interest in local government transparency has exposed troubling gaps and weaknesses in the system for holding municipalities accountable, Ontario Ombudsman André Marin says in his latest report, released today.
12/11/2013
 
Ontario Ombudsman André Marin will release his second annual report on enforcing the province’s open-meeting law in municipalities across the province on Wednesday, December 11 – at a news conference at 1 p.m. in the Queen’s Park Media Studio.
12/04/2013
 
Ontario Ombudsman André Marin has been named one of Toronto Life magazine’s 50 most influential Torontonians.
11/18/2013
 
TORONTO (November 5, 2013) – Ontario Ombudsman André Marin today announced he has appointed two prominent former police chiefs as special advisors to his ongoing investigation into the direction provided by the province to police for de-escalating conflict situations.
11/05/2013
 
Ontario Ombudsman André Marin will discuss a new development in his ongoing investigation into the direction provided to police by Ontario’s Ministry of Community Safety and Correctional Services with respect to de-escalating conflict situations.
11/01/2013
 
(LONDON, Ont. – October 22, 2013) - Ontario Ombudsman André Marin’s latest investigation into closed meetings of London city council has found that a gathering by the mayor and six city councillors in the back room of a local eatery was in “clear violation” of the law.
10/22/2013
 
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