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ATTENTION – TUESDAY, NOVEMBER 11 - Our staff are working on Tuesday, November 11 and you can contact us by phone at 1-800-263-1830. However, the staff of the Children and Youth and French Language Services units are not available. Complaints can still be filed using our online complaint form or by email at [email protected].

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Displaying 3901 - 3920 of 5059
Sharpening-Your_Teeth-Brochure-ENG.pdf

PDF∙782.02 KB∙Last Modified: 14 Mar 2017

Organizations that have participated in Sharpening Your Teeth training include: Why ‘sharpen your teeth’? Sharpening Your Teeth is an advanced training course designed for professionals working in investigative and oversight agencies. Hundreds of ombudsmen and administrative investigators from all …
AR2021-Remarks-EN-accessible.pdf

PDF∙131.49 KB∙Last Modified: 28 Jun 2021

Annual Report 2020-2021 – Ombudsman’s remarks Good morning and thank you to everyone tuning in today, in person, online and on the phone. I am pleased to be back at Queen’s Park to table my Annual Report, after so many months of working remotely. I want to acknowledge that this land is the …
PPF-Conference-February-25-2016-Keynote-SO.pdf

PDF∙2.05 MB∙Last Modified: 22 Jun 2017

Public Policy Forum Conference: “Expanding the mandate of the Ontario Ombudsman” Toronto, February 25, 2016 Keynote Speaker Mr. Steve Orsini, Secretary of the Cabinet and Head of the Ontario Public Service Host Darren Gilmour, Public Policy Forum: We are honoured to have here as our keynote speaker …
Submission-on-Bill-8-accessible.pdf

PDF∙41.15 KB∙Last Modified: 22 Mar 2017

The Chair (Mr. Grant Crack): At this time, we will call upon the Ombudsman of Ontario, Mr. André Marin. Bienvenue. Welcome. You have five minutes, sir. Mr. André Marin: The first Ombudsman of Ontario used to appear before committees of the Legislature and start off by saying, “My dear fellow …
Ombudsman-Ontario-FLS-Out-of-home-Advertising-July-2024-Report-accessible.pdf

PDF∙1.22 MB∙Last Modified: 11 Jul 2024

O N TA R I O Missed Messages Investigation into unilingual out-of-home government advertising regarding health services between April 1, 2020 and March 31, 2023 REPORT OF THE FRENCH LANGUAGE SERVICES COMMISSIONER Carl Bouchard July 2024 O N TA R I O FRENCH LANGUAGE SERVICES UNIT www.ombudsman.on.ca …
SouthHuronFinal_2015-accessible.pdf

PDF∙261.43 KB∙Last Modified: 19 Jul 2018

Ombudsman Report Investigation into closed meetings held by Council for the Municipality of South Huron between November 2008 and December 2013 André Marin Ombudsman of Ontario February 2015 Complaint 1 On September 23, 2014, my Office received a complaint about seven meetings held by the council …
Niagara-Falls-PP-Feb2015-FR-accessible.pdf

PDF∙1.18 MB∙Last Modified: 14 Aug 2018

Rapport de l’Ombudsman Enquête visant à déterminer si le Conseil de la Ville de Niagara Falls a tenu des réunions à huis clos illégales de juillet 2011 à août 2013 au sujet de Marineland « Manifestations contre le parc » André Marin Ombudsman de l’Ontario Février 2015 Plaintes 1 Le 23 octobre 2014, …
Ontario-Ombudsman-letter-Leeds-and-the-Thousand-Islands-July-2022-accessible.pdf

PDF∙254.44 KB∙Last Modified: 4 Jul 2022

J. Paul Dubé, Ombudsman BY EMAIL July 6, 2022 Council for the Township of Leeds and the Thousand Islands c/o Megan Shannon, Clerk 1233 Prince Street Lansdowne, ON K0E 1L0 Dear Council for the Township of Leeds and the Thousand Islands: Re: Closed meeting complaint My Office received a complaint …
Ombudsman-Ontario-Ask-the-Ombudsman-Mohawk-Youths-accessible.pdf

PDF∙467.84 KB∙Last Modified: 18 Mar 2024

Oh nontié:ren iahiiatewennataáhse ne Rarihwakwatá:kwas? O N TA R I O Ehtsheri’wanón:tons ne Rarihwakwatá:kwas Tehonwatirihwa’serakwén:ni ne ratiksaokón:’a tánon nithotiión:sa ronwati’nikón:rare TSI NÓN:WE NE RATIKSAOKÓN:’A TÁNON NITHOTIIÓN:SA 1-800-263-2841 www.ombudsman.on.ca Ákte’ tsi …
Let-the-sun-shine-in-pocket-card-EN-accessible.pdf

PDF∙29.18 KB∙Last Modified: 6 Apr 2017

ONTARIO’S WATCHDOG Let the sun shine in: Best practices for closed meetings Municipal meetings should be open, with rare exceptions, as provided for in the Municipal Act, 2001, s. 239. In addition, here are best practices to follow when closing a meeting: Give adequate advance notice Clearly …
2024-Q2-B-Finlay-EN-accessible.pdf

PDF∙43.6 KB∙Last Modified: 12 Jan 2024

Office of the Ombudsman of Ontario Barbara Finlay, Deputy Ombudsman Travel and Hospitality Expenses for travel completed from July 1, 2023 to September 30, 2023 Travel Date(s) Travel Expenses September 11-15, 2023 Purpose Car Rentals Mileage, Taxi, Parking, Tolls Rail Meals and Incidentals …
Lambton-Shores--Nov2011-FR.pdf

PDF∙148.03 KB∙Last Modified: 22 Apr 2025

Le 9 décembre 2011 Mme Carol McKenzie, secrétaire Municipalité de Lambton Shores 7883, promenade Amtelecom Forest (Ontario) N0N 1J0 Objet : Examen de la réunion du 6 juillet 2011 par l’Ombudsman Madame, Par la présente, je fais suite à notre conversation téléphonique du 2 décembre 2011 à propos des …
HydroOne-Remarks-FR_1.pdf

PDF∙144.85 KB∙Last Modified: 7 May 2025

Dans le noir – Mot d’ouverture de l’Ombudsman André Marin Bonjour et merci à vous d’être ici ou de vous joindre à nous en direct sur le Web. Beaucoup d’entre vous se souviennent sans doute du lancement de notre enquête en février 2014. Nous avions reçu de nombreuses plaintes à propos de problèmes …
MICOspeech-ENsm-FR_rev-accessible.pdf

PDF∙150.2 KB∙Last Modified: 22 Apr 2025

« Le Projet de loi 8 et le renforcement de la responsabilisation municipale » Paul Dubé Ombudsman de l’Ontario Réunion du printemps Municipal Integrity Commissioners of Ontario Vaughan 26 avril 2016 1 Thank you so much for inviting me to speak to you today. 2 Merci de m’avoir invité à m’adresser à …
Ombudsman-Ontario-City-of-Hamilton-BoH-letter-final-EN-accessible.pdf

PDF∙107.93 KB∙Last Modified: 5 Jul 2021

BY EMAIL Andrea Holland City Clerk, City of Hamilton 71 Main Street West Hamilton, ON, L8P 4Y5 June 23, 2021 Dear Ms. Holland: Re: Complaints about the display of electronic vote results I am writing further to our conversations about complaints received by the Ombudsman regarding vote results …
Ombudsman-Ontario-London-February-2023-Letter-accessible.pdf

PDF∙215.11 KB∙Last Modified: 23 Feb 2023

J. Paul Dubé, Ombudsman BY EMAIL February 24, 2023 Mayor Josh Morgan City Clerk Michael Schulthess Council for the City of London 300 Dufferin Avenue London, ON N6B 1Z2 Dear Members of Council for the City of London: Re: Closed meeting complaint My Office received a complaint suggesting that …
Ontario-Ombudsman-letter-Loyalist-Township-Dec-2021-FR-accessible.pdf

PDF∙115.75 KB∙Last Modified: 10 Dec 2021

J. Paul Dubé, Ombudsman PAR COURRIEL Le 6 décembre 2021 Conseil du Canton de Loyalist a/s Debbie Chapman, Greffière P.O. Box 70 263 Main Street Odessa, ON K0H 2H0 Au maire et aux membres du conseil du Canton de Loyalist Objet : Plainte sur une réunion à huis clos Mon Bureau a reçu une plainte …
Sault-Ste-Marie-closing-letter---Agenda-and-Procedure-By-Law-Committees-final-1-tagged-FR.pdf

PDF∙156.98 KB∙Last Modified: 22 Apr 2025

Le 11 octobre 2013 Malcolm White, secrétaire Rachel Tyczinski, secrétaire adjointe Ville de Sault Ste. Marie 99, promenade Foster Drive, C.P. 580 Sault Ste. Marie (Ontario) P6A 5N1 Objet : Plaintes sur des réunions à huis clos – Comité d’examen du Règlement de procédure et Comité d’examen de …
Ontario-Ombudsman-Deep-River-Closing-letter-May-9-accessible.pdf

PDF∙1.17 MB∙Last Modified: 9 May 2018

0 Ombudsman J. Paul Dube, Ombudsma n May 9, 2018 Ric McGee, Chief Administrative Officer/Clerk Town of Deep River 100 Deep River Road PO Box 400 Deep River, ON KOJ 1PO Via mail and email Dear Mr. McGee, Re: Closed meeting complaint- March 21, 2018 I am writing further to our telephone conversation …
Central-Huron-Report-accessible.pdf

PDF∙1.15 MB∙Last Modified: 23 Jul 2018

Ombudsman Report Investigation into whether Council for the Municipality of Central Huron held an illegal closed meeting on January 12, 2015 “Recording Unavailable” André Marin Ombudsman of Ontario March 2015 Complaints 1 On January 14, 2015, my Office received a complaint that council for the …

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The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

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