Coverage confusion

Coverage confusion

May 31, 2019

31 May 2019

A pregnant youth called us for help when she went for an ultrasound and was told her health card was cancelled.

Issue: Rights (healthcare)

A pregnant youth called us for help when she went for an ultrasound and was told her health card was cancelled. She thought her children's aid society worker had cancelled her health coverage. We determined that the card wasn't cancelled, but required updated information, which she quickly received.

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