The right words
August 24, 2021
24 August 2021
A Francophone education professional complained to us about the inadequate quality of French on some of the forms for the Ontario Youth Apprenticeship Program (OYAP), a school-to-work transition program offered in high schools across the province.
A Francophone education professional complained to us about the inadequate quality of French on some of the forms for the Ontario Youth Apprenticeship Program (OYAP), a school-to-work transition program offered in high schools across the province. We raised the issue with the Ministry of Labour, Training and Skills Development. As a result of our intervention, the Ministry improved its translation and review process and hired more bilingual staff, including a bilingual manager.
Learn more about the French Language Services Unit which answers questions and takes complaints about services in French.
Read about how we helped other people in our Selected cases.