We are currently sending and receiving mail. However, we appreciate your patience as mail carriers work through backlogs from the recent postal strike. Call us at 1-800-263-1830 if you need help or are unable to complete our online complaint forms.
The Ombudsman reviewed a closed meeting held by the Board of Management for the Ridgeway Business Improvement Area (BIA) in the Town of Fort Erie to discuss the conduct of an employee of the BIA. No minutes were recorded for the meeting until weeks later by a member of the board. The Ombudsman recommended that to ensure an accurate record of proceedings, minutes should be recorded during the closed meeting.