ATTENTION: OUR ONLINE FORMS ARE DOWN: Our web forms for individual complaints and for mandatory reporting of child deaths and serious bodily harm (DSBH) will be unusable between 5p.m. Friday, October 3 and 9 a.m. Monday October 6. You can still file a complaint or a DSBH report by email at info@ombudsman.on.ca.
Make a complaint
Our role is to make sure you’ve been treated fairly by Ontario government and public services, and that your rights have been respected.
Learn how we can help you and what happens when you contact us with a question, problem or complaint.
What you can expect
Learn more about how we deal with complaints, including our step-by-step guide to making a complaint.
What we can help you with
What types of issues and organizations can we help with? Find out here.
File your complaint
Ready to file your complaint? Start here!
Frequently asked questions
The answers to your questions about our work and how we can help you.