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Maplehurst Correctional Complex December 2023 incident

Media release, "Ombudsman to investigate Ontario’s response to incident at Maplehurst Correctional Complex" (June 9, 2025) Investigation into the Ministry of the Solicitor General’s response to a December 2023 incident at Maplehurst Correctional Complex. Announced June 9, 2025. Case update …
/en/our-work/investigations/ongoing-investigations/maplehurst-correctional-complex-december-2023-incident

Services in French at ServiceOntario locations

Media release, "French Language Services Commissioner to investigate in-person service delivery at ServiceOntario" (April 1, 2025) Investigation into services in French at ServiceOntario locations. Announced April 1, 2025. Case update (2024-2025 Annual Report of the French Language Services …
/en/our-work/investigations/ongoing-investigations/services-french-serviceontario-locations

Child welfare agencies placing youth in hotels, motels, offices and trailers

Media release, "Ombudsman to investigate child welfare practice of placing children and youth in hotels, motels, offices and trailers" (September 5, 2024) Investigation into the practice of child welfare agencies placing young children and teens in hotels, motels, offices and trailers. Announced …
/en/our-work/investigations/ongoing-investigations/child-welfare-agencies-placing-youth-hotels-motels-offices-and-trailers

Direct education payment programs

Media release, "Ombudsman to investigate direct education payment programs" (December 11, 2023) Investigation into the Ministry of Education’s direct payment programs for parents and students. Announced December 11, 2023. Case update (2024-2025 Annual Report) Case update (2023-2024 Annual Report) … …
/en/our-work/investigations/ongoing-investigations/direct-education-payment-programs

Submission to the Ministry of Education regarding local police services’ access to school premises and programs

Submission to the Ministry of Education regarding local police services’ access to school premises and programs Paul Dubé Ombudsman of Ontario February 2026 Overview The Ministry of Education has requested comments on a proposal to establish a regulation under the new section 170.0.2 of the …
Body
The Ministry of Education has requested comments on a proposal to establish a regulation under the new section 170.0.2 of the Education Act regarding how school boards work with local police services.
/en/our-work/submissions-government/submission-ministry-education-regarding-local-police-services-access-school-premises-and-programs

Township of Bonfield - February 3, 2026

Ombudsman Report Investigation into a complaint about meetings held by Council, the Corporate Services Committee, and the Planning Advisory Committee for the Township of Bonfield Paul Dubé Ombudsman of Ontario February 2026 Complaint 1 My Office received a complaint about meetings held by the …
Body
The Ombudsman reviewed meetings held by the Township of Bonfield’s council, its Corporate Services Committee, and its Planning Advisory Committee. The Ombudsman found that an email sent to all of council as well as sequential, one-on-one phone conversations between council members prior to a meeting of council did not materially advance its business or decision-making and did not constitute illegal meetings. The Ombudsman also found that a closed meeting of the Corporate Services Committee to review a draft by-law fit within the exception for advice that is subject to solicitor-client privilege because the Committee received confidential legal advice from the Township’s lawyer. Lastly, the Ombudsman found that the Township of Bonfield contravened the open meeting rules under the Municipal Act, 2001 by failing to provide public notice in accordance with its procedural by-law for a meeting of council and for two meetings of the Planning Advisory Committee.
/en/our-work/municipal-meetings/township-bonfield-february-3-2026

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The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

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