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Maplehurst Correctional Complex December 2023 incident

Media release, "Ombudsman to investigate Ontario’s response to incident at Maplehurst Correctional Complex" (June 9, 2025) Investigation into the Ministry of the Solicitor General’s response to a December 2023 incident at Maplehurst Correctional Complex. Announced June 9, 2025. Case update …
/en/our-work/investigations/ongoing-investigations/maplehurst-correctional-complex-december-2023-incident

Services in French at ServiceOntario locations

Media release, "French Language Services Commissioner to investigate in-person service delivery at ServiceOntario" (April 1, 2025) Investigation into services in French at ServiceOntario locations. Announced April 1, 2025. Case update (2024-2025 Annual Report of the French Language Services …
/en/our-work/investigations/ongoing-investigations/services-french-serviceontario-locations

Child welfare agencies placing youth in hotels, motels, offices and trailers

Media release, "Ombudsman to investigate child welfare practice of placing children and youth in hotels, motels, offices and trailers" (September 5, 2024) Investigation into the practice of child welfare agencies placing young children and teens in hotels, motels, offices and trailers. Announced …
/en/our-work/investigations/ongoing-investigations/child-welfare-agencies-placing-youth-hotels-motels-offices-and-trailers

Direct education payment programs

Media release, "Ombudsman to investigate direct education payment programs" (December 11, 2023) Investigation into the Ministry of Education’s direct payment programs for parents and students. Announced December 11, 2023. Case update (2024-2025 Annual Report) Case update (2023-2024 Annual Report) … …
/en/our-work/investigations/ongoing-investigations/direct-education-payment-programs

Town of LaSalle - March 17, 2026

The Ombudsman found that a closed session discussion held by council for the Town of LaSalle about matters under the Community Safety and Policing Act, 2019  fit under the cited open meeting exception for matters permitted to be discussed in closed session under another Act, and that council’s …
Body
The Ombudsman found that a closed session discussion held by council for the Town of LaSalle about matters under the Community Safety and Policing Act, 2019 fit under the cited open meeting exception for matters permitted to be discussed in closed session under another Act, and that council’s resolution to enter into closed session contained sufficient information to satisfy the requirements of the open meeting rules.
/en/our-work/municipal-meetings/town-lasalle-march-17-2026

Municipality of Central Manitoulin - March 4, 2026

The Ombudsman found that council for the Municipality of Central Manitoulin did not contravene the Municipal Act, 2001 when it held a closed session during a special council meeting to receive part of a presentation by external consultants on a local recreation infrastructure project. The Ombudsman …
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The Ombudsman found that council for the Municipality of Central Manitoulin did not contravene the Municipal Act, 2001 when it held a closed session during a special council meeting to receive part of a presentation by external consultants on a local recreation infrastructure project.
/en/our-work/municipal-meetings/municipality-central-manitoulin-march-4-2026

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The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

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