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November 2, 2017

Statement by Ontario Ombudsman Paul Dubé on announcement of new policing legislation

The new package of policing legislation tabled by the government today is a welcome response to numerous recommendations my office has made to improve the oversight and accountability of policing in...
October 31, 2017

Newsletter - 'We need you folks': Former budget officer praises administrative watchdogs

September 1, 2017

Newsletter - "I look for win-win-win situations": Ombudsman on The Agenda

August 14, 2017

Les conseils scolaires tâcheront de mieux gérer leurs autobus (L'Express)

La rentrée scolaire avait été chaotique en septembre 2016 suite à des «actions et inactions» des deux plus grands conseils scolaires de Toronto, le TDSB et le TCDSB, qui avaient laissé des milliers d...
August 10, 2017

Transport scolaire : l’ombudsman blâme les conseils pour le « chaos » de la dernière rentrée (Radio-Canada)

Après près d'un an d'enquête, l'ombudsman de l'Ontario formule 42 recommandations pour éviter à la rentrée une « crise » en matière de transport scolaire comme celle de l'an dernier, qui a frappé...
August 10, 2017

Boards mishandled school bus driver shortage, Ombudsman finds; Recommendations accepted, improvements in place for new school year

Toronto’s two largest school boards have taken steps to prevent another bus driver shortage this fall, after an investigation by Ontario Ombudsman Paul Dubé revealed their “actions and inactions” led...
August 1, 2017

Newsletter - Toronto school boards accept Ombudsman's 42 recommendations to improve busing this Fall

July 8, 2017

I’m here to help (Toronto Sun)

As Ontario’s ombudsman, my job is to make the government work better for you.
July 1, 2017

Newsletter - Ombudsman Paul Dubé: "I'm here to help"

June 27, 2017

Ombudsman lauds new era of oversight - Annual Report 2016-2017

Greater oversight of public sector bodies will improve accountability and services to Ontarians, provided it is consistent and effective, Ontario Ombudsman Paul Dubé notes today in his latest Annual...
June 27, 2017

Ontario ombudsman investigates cases where drivers miss notice of licence suspension (The Star)

Ombudsman cites “weak links” at transportation ministry in cases when drivers not notified their licences have been suspended.
June 27, 2017

Les Ontariens veulent un secteur public responsable et imputable, dit l'Ombudsman (Radio-Canada)

L'ombudsman de l'Ontario, Paul Dubé, affirme que les Ontariens ont « une soif de responsabilisation » et qu'une surveillance accrue du secteur public permettra d'améliorer les services aux citoyens. C...
June 27, 2017

10 notable cases from the Ontario ombudsman's annual report (QP Briefing)

Paul Dubé on Tuesday released his annual report into the 21,328 complaints his office received in 2016-17.
June 27, 2017

It looks like change is finally coming to the Family Responsibility Office (TVO)

Ontario ombudsman Paul Dubé’s latest report includes the usual litany of problems at the agency that’s supposed to enforce child support payments. Still, Dubé says things are getting better.
June 24, 2017

Rôle et fonction de l’Ombudsman de l’Ontario : finalement démystifiés!

Discours de l’Ombudsman de l’Ontario, Paul Dubé, aux délégués au 38e congrès annuel de l’AJEFO, Canada 150 : Nos foyers et nos droits, à Ottawa, le 24 juin 2017.
June 7, 2017

The Role of the Ombudsman (OPC Register)

Working with school boards to resolve complaints
June 2, 2017

Ombudsman nominated as one of Canada’s most influential lawyers

Ontario Ombudsman Paul Dubé is among the nominees for Canadian Lawyer magazine’s Top 25 Most Influential Lawyers in Canada.
June 1, 2017

Newsletter - Ontario Ombudsman Paul Dubé releases 2016-2017 Annual Report

May 31, 2017

Ombudsman finds municipality’s trespass order against councillor unjust and excessive

Barring a councillor from the local town hall for more than two years is “excessive and unjustly punitive,” Ontario Ombudsman Paul Dubé has found in his first investigation of a complaint about a...
May 31, 2017

Ombudsman Strategies for Getting to Yes and Beyond: Acceptance and Implementation of Recommendations

The role of an ombudsman is to promote accountability, transparency, and fairness in the public sector. This mandate is fulfilled by receiving citizens’ complaints about a branch of government or a...
May 24, 2017

Ombudsman to investigate communication of driver’s licence suspensions and reinstatements

Ontario Ombudsman Paul Dubé today announced an investigation into how the province communicates licence suspensions and reinstatements to drivers who were suspended for unpaid fines, in the wake of...