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October 29, 2021

Newsletter - School board governance: Ombudsman calls for mandatory codes of conduct and integrity commissioners

September 29, 2021

Newsletter - Ombudsman marks first National Truth and Reconciliation Day to honour victims and survivors of residential schools

September 29, 2021

Ombudsman’s message for Truth and Reconciliation Day, September 30, 2021

Today is the first National Day for Truth and Reconciliation. It is a day to remember and commemorate the thousands of Indigenous children who were taken away from their communities and forced to...
August 31, 2021

Newsletter - Municipal matters: The importance of being open – to the public and complaints

July 29, 2021

Newsletter - Which of our Annual Report stories resonated most with you?

June 30, 2021

Newsletter - Ombudsman reports on 2020-2021: Lessons from a Pandemic Year

June 29, 2021

Ontario ombudsman highlights lack of oversight of public health units (CP24)

Local public health units, which have been at the forefront of the fight against COVID-19, lack independent oversight, Ontario's ombudsman said Tuesday, calling on the province address the issue as...
June 29, 2021

Des communications d'urgence en français « négligées » par l'Ontario, selon l'ombudsman (Radio-Canada)

Le rapport annuel de l'ombudsman de l'Ontario fait état de 267 plaintes relatives aux services en français et constate un manquement dans les communications en français du gouvernement.
June 28, 2021

Ombudsman’s Annual Report stresses “essential” oversight of public sector in pandemic, highlights improvements and gaps

In handling 20,015 cases, watchdog “ensured transparency, accountability, fairness and respect for people’s rights”
June 3, 2021

Ontario Bar Association Tom Marshall Award of Excellence 2021 - Acceptance Remarks

Ontario Ombudsman Paul Dubé has been named this year’s recipient of the Ontario Bar Association’s Tom Marshall Award of Excellence for Public Sector Lawyers, honouring his contributions to public...
May 31, 2021

Newsletter - Ombudsman recommends overhauling “complicated, overburdened” ambulance oversight system to protect patient safety

May 26, 2021

Ombudsman and counterparts urge fairness in vaccine certification approaches

Ontario Ombudsman Paul Dubé is joining his counterparts from across Canada in urging that provincial and territorial governments considering vaccine passports do so with fairness and caution.
May 20, 2021

Ontario ombudsman calls for overhaul of ‘wholly inadequate’ paramedic services oversight system (Global News)

Ontario’s ombudsman is calling on the provincial government to revamp the oversight system for paramedic services, saying it’s “complicated, overburdened, and wholly inadequate.”
May 20, 2021

Ombudsman recommends overhauling “complicated, overburdened” ambulance oversight system to protect patient safety

Ontario Ombudsman Paul Dubé today called on the Ministry of Health to improve its processes for investigating complaints about ambulance services, in a report that reveals a system that is complicated...
April 30, 2021

Newsletter - The virtual frontier: Keeping electronic municipal meetings open to the public

April 12, 2021

Ombudsman Paul Dubé to receive Ontario Bar Association award for excellence in public sector law

Ontario Ombudsman Paul Dubé has been named this year’s winner of the Ontario Bar Association’s Tom Marshall Award of Excellence for Public Sector Lawyers, honouring his contributions to public sector...
March 31, 2021

Newsletter - Ombudsman investigates two youth justice centre closures

February 26, 2021

Newsletter - Q and A with Paul Dubé: “So much work yet to be done”

January 29, 2021

Newsletter - Pandemic problems: Assisting Ontarians with more than 2,000 COVID-related complaints

December 22, 2020

Newsletter - French Language Services Commissioner Kelly Burke releases 2019-2020 Annual Report

December 10, 2020

Commissioner calls on all Ontario ministries to produce plans to improve French language services

Kelly Burke's vision: "Equivalent service, without delay (s’il vous plaît)"