Search by

Media releases Speeches and articles Newsletter

You can contact us here with a media request.

January 31, 2022

Newsletter - Ombudsman receives more than 1,200 COVID-19 related complaints about government policy changes

January 10, 2022

Ontario Ombudsman's French Language Services Unit develops tool to assess French-language services (Law Times)

Fairness, logistics, services, and communication are tool standards
December 16, 2021

Newsletter - French Language Services Commissioner recommends assessment tool to aid government in protecting Ontario’s “linguistic health”

December 13, 2021

Kelly Burke, un rapport à l'image d'une année compliquée (Le Droit)

C'est désormais un classique depuis plusieurs années. Le rapport du Commissariat aux services en français met en lumière les attentes et frustrations de la part des Franco-Ontariens au sujet de leurs...
December 7, 2021

La commissaire aux services en français rapporte plus de plaintes que l’année dernière (ONFR)

Pour son deuxième rapport après la suppression du commissariat indépendant, Kelly Burke, la commissaire aux services en français rattachée à l’Ombudsman de l’Ontario, pointe du doigt la carence en...
December 7, 2021

Language commissioner proposes tool to assess availability, quality of French services (QP Briefing)

Ontario French Language Services Commissioner Kelly Burke said her office received 351 complaints related to accessing French language services, a 15 per cent increase from the previous year.
December 7, 2021

Services en français : hausse de 15 % des plaintes en Ontario (Radio-Canada)

La commissaire aux services en français de l'Ontario, Kelly Burke, a reçu 351 plaintes du 1er octobre 2020 au 30 septembre dernier, soit 15 % de plus que l'année précédente.
December 7, 2021

French Language Services Commissioner recommends assessment tool to aid government in protecting Ontario’s “linguistic health”

Equivalent service in French and a positive experience for Francophones often lacking in 2020-2021, Kelly Burke reports
November 30, 2021

Newsletter - National Child Day 2021: Appreciating young people and committing to uphold their rights

October 29, 2021

Newsletter - School board governance: Ombudsman calls for mandatory codes of conduct and integrity commissioners

September 29, 2021

Newsletter - Ombudsman marks first National Truth and Reconciliation Day to honour victims and survivors of residential schools

September 29, 2021

Ombudsman’s message for Truth and Reconciliation Day, September 30, 2021

Today is the first National Day for Truth and Reconciliation. It is a day to remember and commemorate the thousands of Indigenous children who were taken away from their communities and forced to...
August 31, 2021

Newsletter - Municipal matters: The importance of being open – to the public and complaints

July 29, 2021

Newsletter - Which of our Annual Report stories resonated most with you?

June 30, 2021

Newsletter - Ombudsman reports on 2020-2021: Lessons from a Pandemic Year

June 29, 2021

Des communications d'urgence en français « négligées » par l'Ontario, selon l'ombudsman (Radio-Canada)

Le rapport annuel de l'ombudsman de l'Ontario fait état de 267 plaintes relatives aux services en français et constate un manquement dans les communications en français du gouvernement.
June 29, 2021

Ontario ombudsman highlights lack of oversight of public health units (CP24)

Local public health units, which have been at the forefront of the fight against COVID-19, lack independent oversight, Ontario's ombudsman said Tuesday, calling on the province address the issue as...
June 28, 2021

Ombudsman’s Annual Report stresses “essential” oversight of public sector in pandemic, highlights improvements and gaps

In handling 20,015 cases, watchdog “ensured transparency, accountability, fairness and respect for people’s rights”
June 3, 2021

Ontario Bar Association Tom Marshall Award of Excellence 2021 - Acceptance Remarks

Ontario Ombudsman Paul Dubé has been named this year’s recipient of the Ontario Bar Association’s Tom Marshall Award of Excellence for Public Sector Lawyers, honouring his contributions to public...
May 31, 2021

Newsletter - Ombudsman recommends overhauling “complicated, overburdened” ambulance oversight system to protect patient safety

May 26, 2021

Ombudsman and counterparts urge fairness in vaccine certification approaches

Ontario Ombudsman Paul Dubé is joining his counterparts from across Canada in urging that provincial and territorial governments considering vaccine passports do so with fairness and caution.