Links to nowhere

A Francophone man sought our help after he went to the French version of the Health Professions Appeal and Review Board (HPARB) website to look for information.

A Francophone man sought our help after he went to the French version of the Health Professions Appeal and Review Board (HPARB) website to look for information. He discovered that several links were not working and instead displayed this English-only error message: “The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.”

We visited the website and found several other links that displayed the same message, preventing Francophones from accessing information equivalent to that available on the English version of the board’s website.

Result
We raised the issue with the Ministry of Health, which oversees the HPARB. As a result of our intervention, the problems identified on the French version of the HPARB’s website were resolved.