New exhibits – on social media

In fall 2023, a Francophone contacted us to report the lack of French in the social media posts of an Ontario museum. He noted that the headings and content of some posts on X (formerly Twitter) and Facebook were in English only.

Result: We brought this concern to the museum, an agency of the Government of Ontario. As a result, the museum developed an action plan to resolve the complaint. In spring 2024, it launched new French language accounts on X and Facebook, as well as on Instagram (which the complainant had not mentioned) and started posting equivalent content in both French and English.