Seen and heard

A Francophone woman was at the Ontario Labour Relations Board’s offices in Toronto, where she noticed a screen in the lobby that listed the board’s scheduled hearings that day.

A Francophone woman was at the Ontario Labour Relations Board’s offices in Toronto, where she noticed a screen in the lobby that listed the board’s scheduled hearings that day. As she watched this screen during the 10 minutes she was waiting there, she noticed that the content, including the name of the board, was only in English.

Measure 5 of Ontario Regulation 544/22 states that signs identifying an agency’s services “shall include the written text in both English and French in equal prominence.”

Result
The Labour Relations Board is a government agency subject to the FLSA. Once we reached out to the agency about its lobby screen, its staff quickly rectified the situation and sent us a photo of the screen displaying the hearing schedule alternately in French and English. We informed the woman of this resolution and she thanked us for our work.