What to expect

An international student who had completed post-secondary studies in Ontario and was now employed sought our help in communicating with ServiceOntario about getting an Ontario Health card.

An international student who had completed post-secondary studies in Ontario and was now employed sought our help in communicating with ServiceOntario about getting an Ontario Health card. She complained that each time she brought in the documents they requested, their expectations changed. We connected her with officials at the Ontario Health Insurance Plan (OHIP), who explained the documents she needed. They also agreed to speak with ServiceOntario about how to handle similar situations.