ATTENTION – TUESDAY, NOVEMBER 11 - Our staff are working on Tuesday, November 11 and you can contact us by phone at 1-800-263-1830. However, the staff of the Children and Youth and French Language Services units are not available. Complaints can still be filed using our online complaint form or by email at [email protected].
Tips for Municipal Complaint Resolution Policies 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Every municipality should have a general complaint policy approved by council. The complaint policy should be publicly posted. The policy should specify if anonymous complaints will be accepted. There should be a …
Ombudsman Report Investigation into whether Council for the Town of Cochrane held an illegal closed meeting on January 27, 2015 André Marin Ombudsman of Ontario April 2015 Complaint 1 On February 3, 2015, my Office received a complaint about a closed session held by council for the Town of Cochrane …
FRENCH LANGUAGE SERVICES UNIT O N TA R I O ’ S WAT C H D O G • C H I E N D E G A R D E D E L’ O N TA R I O It’s your right to receive services in French from the Government of Ontario. If your experience with public services in French (online, in writing, over the phone, or in person) is …
December 19, 2013 Mayor Sonja Flynn and CAO/Clerk Denis Turcot Municipality of Markstay-Warren 21 Main Street South Markstay, Ontario P0M 2G0 Dear Mayor Flynn and Mr. Turcot, Re: Review of July 15 and August 15, 2013 Closed Meetings I am writing further to our discussion on December 16, 2013 …
Rapport de l’Ombudsman Enquête visant à déterminer si le Conseil de la Ville de Cochrane a tenu une réunion à huis clos illégale le 27 janvier 2015 André Marin Ombudsman de l’Ontario Avril 2015 Plainte 1 Le 3 février 2015, mon Bureau a reçu une plainte à propos d’une séance à huis clos tenue par le …
Office of the Ombudsman of Ontario Barbara Finlay, Deputy Ombudsman Travel and Hospitality Expenses for travel completed from October 1, 2021 to December 31, 2021 Event Date (s) Travel Expenses Purpose Nothing to Report Total Travel Expenses Hosting Nothing to Report Total Hospitality Expenses …
Annual Report 2014-2015 – Facts and Highlights Total cases received: 23,153 in 2014-2015 (p. 7); 193,038 in past 10 years Increase in past 5 years (since Annual Report 2009-2010): 86% Top 5 most complained about organizations (excluding jails) – page 90: 1. Hydro One (3,499 complaints) 2. Family …
Annual Report of the French Language Services Commissioner of Ontario, 2023-2024 Opening Remarks – Commissioner Carl Bouchard, December 5, 2024 Hello everyone, I’d like to start by acknowledging that we’re on the traditional territory of many First Nations, including the Mississaugas of the Credit, …
Le 14 janvier 2014 Laurier Falldien, maire Robert Deschene, AC, secrétaire-trésorier The Corporation of the Township of Nairn and Hyman 64, rue McIntyre Nairn Centre, Ontario P0M 2L0 Objet : Plainte alléguant que le Conseil pourrait s’être réuni secrètement pour discuter d’une proposition …
0 Ombudsman J. Paul Dube, Ombudsman BY EMAIL Council for the City of Niagara Falls 4310 Queen Street Niagara Falls, ON L2E 6X5 May 12, 2017 Dear Members of Council for the City of Niagara Falls, Re: Closed meeting complaint, February 14, 2017 I am writing with the results of our review of a …
O N TA R I O C H ONTARIO’S I E N D E G A R DWATCHDOG E D E L’ O N TA R I O Have a problem? Not sure what to do? Contact us. We can help. CHILDREN AND YOUTH UNIT 1-800-263-2841 [email protected] …
January 30, 2012 Mayor Marcel Guibord The City of Clarence-Rockland 1560 Laurier Street Rockland, ON K4K 1P7 Re: Ombudsman Review of Closed Meeting Complaints I am writing further to our conversation of January 9, 2012, concerning the results of the Ombudsman’s preliminary review of one complaint …
Le 16 août 2013 M. Doug Luker, secrétaire Canton de Tiny 130, chemin Balm Beach Ouest Tiny (Ontario) L0L 2J0 Objet : Plainte sur des réunions à huis clos Monsieur, Par la présente, je fais suite à ma conversation avec vous et avec le maire le 12 août 2013, à propos des résultats de l’examen fait …
Le 11 février 2013 Andrea Fay, secrétaire Ville de Midland 575, avenue Dominion Midland (Ontario) L4R 1R2 Objet : Plainte sur une réunion à huis clos – Réunion du Comité de planification et de développement le 7 novembre 2012 Madame, Par la présente, je fais suite à notre conversation du 11 février …
September 17, 2013 Chair Nancy Wilkes Acton Business Improvement Area Board 29 Mill St. East, Acton, ON L7J 1H1 Dear Chair Wilkes, Re: Complaint about June 18, 2013 Closed Board Meeting I am writing further to my discussion with you, Vice Chair Dr. Dana Selby, and Halton Hills Councillor and Board …
NOTE: UNDER EMBARGO to 2 p.m., November 2, 2016 Annual Report 2015-2016 – Facts and Highlights By the numbers – cases received Fiscal 2015-2016 (April 1, 2015-March 31, 2016): 22,118 First six months of fiscal 2016-2017 (April 1-September 30, 2016): 10,830 Provincial ministries and programs: 11,568 …
Oversight Undermined – Facts and highlights Special Investigations Unit Established 1990 Oversees 58 police forces Constituting authority: Section 113, Police Services Act. Number of formal SIU investigations, October 18, 2008- October 31, 2011: 658 Number of cases with police co-operation issues: …
Conference title: “Forward Thinking for a Greater North” Federation of Northern Ontario Municipalities 57th annual conference Ombudsman Paul Dubé: Keynote presentation North Bay, Ontario May 11, 2017 1 Welcome and hello! 2 Thank you, Lynn, and thank you so much Premier, for giving me a tough act to …
Le 14 novembre 2013 Tom Laughren, maire Steph Palmateer, secrétaire Ville de Timmins 220, boulevard Algonquin Est Timmins (Ontario) P4N 1B3 Objet : Plainte sur une réunion à huis clos – séance à huis clos du 17 juin 2013 Messieurs, Par la présente, je fais suite à notre conversation du 8 novembre …
