Brochures, Posters and Resources

General

BROCHURES

Link to Do you have a concern about a provincial or municipal service in Ontario? brochure
Link to Do you have a concern about a provincial or municipal service in Ontario? for indigenous communities brochure

Getting Nowhere?
We Can Help.

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Going in Circles?
We Can Help.

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Hit a Brick Wall?
We Can Help.

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Need Direction?
We Can Help.

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Not Sure Where to Turn?
We Can Help.

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Children and Youth Unit

The Ombudsman resolves and investigates complaints about any matter concerning children and youth receiving services from Ontario children's aid societies, foster homes, group homes, secure treatment facilities and youth justice facilities. Learn how the Children and Youth Unit can help.

Brochure: Know your Rights in Care

French Language Services Unit

Under the French Language Services Act, the French Language Services Commissioner can review complaints about the offer of services in French by or on behalf of government agencies and institutions of the Legislature. Learn how the French Language Services Unit can help.

POSTER: IT’S YOUR RIGHT TO RECEIVE SERVICES IN FRENCH FROM THE GOVERNMENT OF ONTARIO

(Bilingual - 11x17" / 27.94 x 43.18 cm)

Municipalities

The Ontario Ombudsman resolves and investigates complaints about municipalities, including closed meetings in municipalities. Learn how the Ombudsman resolves complaints about municipalities. Find other helpful resources for municipal staff, council members, and the public, including brochures, guides, wallet-size tip cards, best practices for complaint processes, and more.

Open Meetings: Guide for Municipalities

Link to PDF of "Open Meetings - Guide for Municipalities" handbook