We are currently sending and receiving mail. However, we appreciate your patience as mail carriers work through backlogs from the recent postal strike. Call us at 1-800-263-1830 if you need help or are unable to complete our online complaint forms.
If you would like copies of any of these brochures or posters, contact us at [email protected].
All brochures and posters are accessible PDFs. Click the image to view, print or download.
Brochures in English and French
Brochures in Indigenous Languages
Brochures in other languages
Posters
Fairness Guides
(11x17" / 27.94 x 43.18 cm)
Fairness Principles for Public Service Providers Regarding the Use of COVID-19 Vaccine Certification is a guideline for provincial governments and public sector organizations that decide to implement COVID-19 vaccine certification systems.
Fairness by Design: An Administrative Fairness Assessment Guide is a self-assessment tool developed by Canada’s provincial and territorial ombudsmen to help public organizations ensure that their policies, programs and practices are consistent with the principles of administrative law and the standards of fairness.