August 11, 2017

11 August 2017

Toronto’s school bus woes demonstrate the risks of reinventing the wheel (TVO)
It was, as they say, a teachable moment. In September 2016, at a time when parents have more than enough on their minds, Toronto’s school bus network was in chaos: some buses showed up late in the mornings, others not at all. And at the end of the day, drivers in some cases dropped kids off long distances from where they were supposed to.

August 10, 2017

10 August 2017

School boards blamed for bus problems that stranded thousands of students (The Toronto Star)
The Toronto District School Board and the Toronto Catholic District School Board are responsible for systemic failure and communication breakdown, report says.

August 10, 2017

10 August 2017

'Communication failures' caused school bus crisis of 2016, Ontario ombudsman's report reveals (CBC News)
Ontario's ombudsman is reassuring Toronto parents the school bus woes that left thousands of students scrambling to get to class last fall was caused by "communication failures" — and they won't be repeated this September.

June 27, 2017

27 June 2017

Ontario ombudsman investigates cases where drivers miss notice of licence suspension (The Star)
Ombudsman cites “weak links” at transportation ministry in cases when drivers not notified their licences have been suspended.

June 27, 2017

27 June 2017

It looks like change is finally coming to the Family Responsibility Office (TVO)
Ontario ombudsman Paul Dubé’s latest report includes the usual litany of problems at the agency that’s supposed to enforce child support payments. Still, Dubé says things are getting better.

June 27, 2017

27 June 2017

10 notable cases from the Ontario ombudsman's annual report (QP Briefing)

Paul Dubé on Tuesday released his annual report into the 21,328 complaints his office received in 2016-17.

June 7, 2017

7 June 2017

The Role of the Ombudsman (OPC Register)
Working with school boards to resolve complaints

April 24, 2017

24 April 2017

Ontario prisons use solitary confinement too often, and for the wrong reasons (TVO)
ANALYSIS: Ombudsman Paul Dubé says the province's segregation practices need serious revision — and that the government has long been aware of systemic problems

April 24, 2017

24 April 2017

It’s high time to track and reduce the use of solitary confinement: Editorial (The Star)
Ontario Ombudsman Paul Dubé’s report last week on solitary confinement found a ministry that literally doesn’t know how many prisoners are being held in it for how long.

April 20, 2017

20 April 2017

Ontario ombudsman slams segregation use (Canadian Press)
TORONTO — Vulnerable inmates are being put at risk due to Ontario's highly flawed system of segregation, the province's ombudsman said Thursday.

April 20, 2017

20 April 2017

'Unreasonable, wrong, oppressive': Segregation tracking system a failure, ombudsman reports (Ottawa Citizen)
An Ottawa jail inmate with apparent mental health issues and a diminished cognitive ability that made it difficult for him to carry on a conversation spent more than a year in segregation, an investigation by the province’s ombudsman found.

April 20, 2017

20 April 2017

Ontario routinely flouts solitary-confinement rules: report (The Globe and Mail)
Following a six-month investigation, Ontario’s Ombudsman has found that the province routinely flouts its own rules around solitary confinement in prisons, regularly losing track of how long prisoners have spent in the restrictive cells as well as why they were placed there.

April 20, 2017

20 April 2017

Ontario's solitary confinement tracking system 'wrong ... oppressive': ombudsman ‘We probably tracked livestock better than we do human beings’ — ministry official (iPolitics.ca)
After a shocking case of solitary confinement in one Ontario prison was exposed last fall, the province’s ombudsman has revealed a system that fails to track how long inmates remain in segregation and largely ignores policies meant to ensure segregation placements are both reviewed and justified.

April 20, 2017

20 April 2017

‘Serious problems’ in use of segregation in prisons, Ontario ombudsman reports (The Star)
Paul Dubé calls on provincial government to better track and monitor use of solitary confinement.

April 6, 2017

6 April 2017

Province commits to releasing all past and present SIU reports as recommended in police review (CBC News)
'As a family we felt that ... positive things have happened related to Andrew's death,' Loku's uncle says.