December 10, 2020

10 December 2020

French language services commissioner said ‘adequate planning’ would have resolved most complaints (QP Briefing)

French Language Services Commissioner Kelly Burke said most of the complaints her office has received about access to services and materials in French could have been avoided with "adequate planning."

October 6, 2020

6 October 2020

Ontario ombudsman blasts ‘outdated’ police training tool that emphasizes weapons over de-escalation, despite repeated calls for change (The Star)

More than four years after a scathing report cited “neglected” provincial officer training as a factor in fatal shootings, the Ontario ombudsman is blasting the “glacial” pace of police reform as the province has still not fixed central problems he identified.

July 28, 2020

28 July 2020

Ombudsman’s office deals with 3,014 complaints (North Bay Nugget)

North Bay, West Nipissing tied at 13

The Ontario Ombudsman’s Office received more than a dozen complaints each involving the City of North Bay and Municipality of West Nipissing last year.

July 2, 2020

2 July 2020

Ontario ombudsman report highlights ‘appalling’ jail conditions, COVID-19 complaints (The Lawyers Daily)

Hailing the past 12 months as a “year like no other,” the Ontario ombudsman has released a fiscal 2019-20 report that highlights, among other things, his office’s handling of more than 800 COVID-19-related complaints and inquiries, about 600 Landlord and Tenant Board complaints and a record number of complaints about Ontario correctional facilities — more than 6,000.

June 30, 2020

30 June 2020

Ontario’s ombudsman received more than 800 complaints due to COVID-19 (The Star)

Ontario ombudsman Paul Dubé says his investigation into the high death toll from COVID-19 at nursing homes is looking at how more inspections and higher standards could have saved lives.

June 30, 2020

30 June 2020

Ontario ombudsman receives record number of complaints about provincial jails (The Canadian Press)

Report details problems with overcrowding, poor living conditions, lack of access to medical care

May 13, 2020

13 May 2020

Near North board ‘well on way’ to addressing ombudsman report (North Bay Nugget)

The Near North District School Board “is well on the way” to meeting all the recommendations contained in an ombudsman’s report.

January 15, 2020

15 January 2020

‘We want young people calling us directly’: head of the new children and youth unit in the Ontario ombudsman’s office (QP Briefing)

The message Ontario’s Ombudsman Paul Dubé and the head of his office’s new children and youth unit want to share with young people across the province is: if you have a question, call.