December 10, 2020

10 December 2020

Commissioner calls on all Ontario ministries to produce plans to improve French language services

Kelly Burke's vision: "Equivalent service, without delay (s’il vous plaît)"

September 10, 2020

10 September 2020

Ontario Ombudsman appoints new Director, Special Ombudsman Response Team

Ontario Ombudsman Paul Dubé today announced the promotion of Domonie Pierre to the position of Director, Special Ombudsman Response Team (SORT), effective September 14.

June 30, 2020

30 June 2020

Ombudsman reports on 2019-2020 – “A year like no other”

Releasing his latest Annual Report today, Ontario Ombudsman Paul Dubé reflected on the stunning and ongoing challenges faced by the province’s public sector due to the coronavirus pandemic.

June 1, 2020

1 June 2020

Ontario Ombudsman to investigate government’s oversight of long-term care homes during pandemic

Ontario Ombudsman Paul Dubé today launched an investigation into the oversight of long-term care homes by the province’s Ministry of Long-Term Care and Ministry of Health during the ongoing COVID-19 pandemic.

May 1, 2020

1 May 2020

Ombudsman marks one year of oversight of French language services and children and youth in care

Hundreds of cases provide “unique opportunity” to promote rights.

April 9, 2020

9 April 2020

Ombudsman handling hundreds of complaints during coronavirus state of emergency

Ontario Ombudsman Paul Dubé today stressed that his office continues to help Ontarians during the present state of emergency, and has responded to hundreds of public complaints related to the COVID-19 coronavirus.

April 9, 2020

9 April 2020

Statement by the Ombudsman: Our service to citizens during the coronavirus emergency

In accordance with the guidance of public health authorities and the provincial government, the office locations of Ombudsman Ontario have been closed since March 16. Despite this, my staff and I continue to work from home during the provincial state of emergency and remain available to assist the people of Ontario.

March 26, 2020

26 March 2020

Statement by Ontario Ombudsman Paul Dubé on COVID-19 and Ontario’s correctional facilities

Ontario Ombudsman Paul Dubé today released the following statement regarding the impact of the COVID-19 outbreak on the province’s correctional facilities.

March 23, 2020

23 March 2020

Statement by the Ombudsman: COVID-19 – Message to the public

As I write this, Ontario is in an unprecedented state of emergency, due to the global outbreak of the COVID-19 coronavirus. Millions of people are working from home and practicing “social distancing” as frontline health care workers and public sector leaders work to contain the outbreak and ensure that tests and treatment are available for those who need them.

March 23, 2020

23 March 2020

Statement by the French Language Services Commissioner: On the 50th International Francophonie Day and current issues

On March 20, 2020, we marked the 50th International Francophonie Day. Did you know that French is the fifth most spoken language in the world? According to the International Organization of La Francophonie, which brings together 88 states and governments including Ontario, approximately 300 million people on five continents speak French.

March 13, 2020

13 March 2020

Statement by French Language Services Commissioner Kelly Burke on the coronavirus

Health is a priority sector. For francophones and francophiles, French language services are essential to remaining informed and obtaining the care they need in the language of their choice. It is important that our health care professionals have access to proper tools and trainings to offer French language services.

February 12, 2020

12 February 2020

Ombudsman Paul Dubé supports Venice Principles, strong legal foundation for ombudsman institutions

Speaking to colleagues from across Canada and around the world, Ontario Ombudsman Paul Dubé this week welcomed new international standards that define, promote and protect the role of ombudsmen in strengthening democracy and promoting fundamental rights.

January 23, 2020

23 January 2020

Statement by French Language Services Commissioner Kelly Burke re L’Université de l’Ontario français

Ontario French Language Services Commissioner Kelly Burke today made the following statement regarding news that the federal and Ontario governments have agreed to jointly fund a new French-language university in Ontario (L’Université de l’Ontario français).

January 13, 2020

13 January 2020

Ombudsman appoints Kelly Burke as new French Language Services Commissioner

Ombudsman Paul Dubé today announced that Ms. Kelly Burke has joined his office as Ontario’s new French Language Services Commissioner. Ms. Burke, an Assistant Deputy Minister and lawyer with several years’ experience in senior roles within the Ontario Public Service, including the Ministry of Francophone Affairs, begins work in her new position this morning.

January 9, 2020

9 January 2020

Ontario Ombudsman to investigate delays at Landlord and Tenant Board

In the wake of a recent surge in complaints, Ombudsman Dubé today announced an investigation into serious delays at the LTB, the administrative tribunal that resolves residential tenancy disputes.

December 30, 2019

30 December 2019

Statement by the Ombudsman: Looking back on 2019 and ahead to 2020

As we close 2019 and look ahead to a new decade, it’s a fitting time to reflect on the recent historic changes to the Ombudsman’s Office, and to discuss our priorities for 2020.