A learning experience

A would-be Bachelor of Education student complained that he was denied admission because he included a one-on-one teaching experience in his application - he said the university did not make it clear that he should not do so. We referred him to the university’s dispute resolution service. Our staff explained that our Office is a last resort, but that we could review the university's response if he was not satisfied with the internal complaint process.

Read about how we helped other people in our Selected cases.