Fire protection
A man whose home and important documents were destroyed by fire complained that he was having trouble renewing his Ontario health card.
Our Office and phone lines will be closed on Tuesday, July 1. Our services will resume on Wednesday, July 2 at 9 a.m. Complaints can still be filed using our online complaint form or via email at info@ombudsman.on.ca.
A man whose home and important documents were destroyed by fire complained that he was having trouble renewing his Ontario health card.
A man whose home and important documents were destroyed by fire complained that he was having trouble renewing his Ontario health card. He had been given a temporary card, but it was due to expire soon, and he needed a quick resolution because he suffers from seizures and requires frequent medical attention. After our staff spoke with Ministry officials, they agreed to extend the man’s temporary health card for another year.