To be fair

A student who had been expelled from university after an academic fraud inquiry complained to us that the university failed to respond to its own ombudsman’s report on his case, which raised concerns about the fairness of the inquiry and the sanctions it imposed. The university had changed its discipline policy in response, but refused to reopen the case. We reviewed the university ombudsman’s report, relevant documentation and policies, and spoke with senior administrators. Although our review did not change the outcome for the student, the university accepted our suggestion that it develop a procedural fairness guide for its decision-making bodies.

Read about how we helped other people in our Selected cases.