Born free

An almost-retired man who wanted to get a passport to travel sought our help after three frustrating years of trying to obtain a birth certificate from the Office of the Registrar General. He complained he could not provide proof of his birth. He believed he had been born at home, as there were no hospital records, but he had no living family to confirm this. Our staff helped clarify with Registrar General officials what documents he needed, and he was able to provide church records of his baptism, a week after his birth. Registrar General staff were then able to finalize his application for a birth certificate.

Read about how we helped other people in our Selected cases.