Just missed the mark

A mother of three who was enrolled in a combined college and university nursing program was not allowed to progress to the university portion of the program because her grade in a college course was 1.5% below the required threshold. She appealed the mark, but complained to us that the college’s appeal decision did not address an in-course evaluation that had a major impact on her grade. Our Office referred her to the college’s ombudsman, who was able to help her get a new evaluation by a different professor. This resulted in a high enough grade to allow her to enrol in the university portion of the program.

Read about how we helped other people in our Selected cases.