Au revoir, not goodbye
A woman complained to our French Language Services Unit that the Superior Court in Toronto could not serve her in person in French, resulting in a wasted trip and frustration.
Our Office and phone lines will be closed on Tuesday, July 1. Our services will resume on Wednesday, July 2 at 9 a.m. Complaints can still be filed using our online complaint form or via email at info@ombudsman.on.ca.
A woman complained to our French Language Services Unit that the Superior Court in Toronto could not serve her in person in French, resulting in a wasted trip and frustration.
A woman complained to our French Language Services Unit that the Superior Court in Toronto could not serve her in person in French, resulting in a wasted trip and frustration. Our staff contacted the administrative services of the Superior Court to assess the lack of services in French and to identify possible corrective measures. As a result, a Superior Court Services Manager made an appointment with the woman to receive her documents and guide her through the system in French.
Learn more about the French Language Services Unit which answers questions and takes complaints about services in French.