Pothole role

When a snowplow hit a pothole, digging up asphalt and other debris, it dumped the pile in a woman’s front yard and left a larger hole in the road. She complained to us after the municipal crew she called only filled the potholes, leaving the debris in her yard. She could not understand why the crew hadn’t also cleaned up her property. We spoke with municipal staff, who contacted her directly to explain their role with respect to her private property.

Read about how we helped other people in our Selected cases.