A Place for French?

A Franco-Torontonian reached out to let us know that content on Infrastructure Ontario’s X account (@InfraOntario) about plans for an upcoming spa, water park and multi-storey parking garage at Ontario Place was only available in English. He looked to see whether the posts were available in French elsewhere, but realized that all of the posts from Infrastructure Ontario, a government agency, were in English only.

RESULT: As a result of our intervention, Infrastructure Ontario created another X account that posts exclusively in French (@InfraOntariofr).

Learn more about the French Language Services Unit which answers questions and takes complaints about services in French.
Read about how we helped other people in our Selected cases.