At your service

A mother sought our help when a DriveTest centre wouldn’t let her daughter bring her certified service dog on her road test. The third party that administered testing at this centre told us that they don’t allow any animals, including service animals, in vehicles. We raised this case with officials at the Ministry. Shortly thereafter, we were told that service animals are now allowed in all DriveTest vehicles, and the DriveTest website was updated to reflect this change.

Read about how we helped other people in our Selected cases.