Dues blues

A Francophone man in Quebec had been told he still owed dues for his trade licence, dating back to when he lived in Ontario a decade ago. He couldn’t understand what was owing, or why, and he had trouble getting information in French. We intervened on two fronts: We connected with supervisors at Skilled Trades Ontario to sort out the money owing, and our intervention also resulted in Skilled Trades Ontario improving its phone service to provide consistent access to bilingual agents.

Read about how we helped other people in our Selected cases.