Sound the alarm

A vendor complained to us after attempting to bid on a school board’s fire alarm testing contract. The board initially provided information about the bidding process, but later told the vendor only pre-qualified organizations could submit proposals. The vendor said he would have gone through the pre-qualification process if he had been notified in time. After we spoke with the school board about this case, it apologized to the vendor, updated its website to clarify its procurement process, and advised the vendor that it would open up bids for the alarm contract again the next year.

Read about how we helped other people in our Selected cases.