Friendly assistance
A woman complained to us that her friend, who was a client of the Office of the Public Guardian and Trustee (OPGT), was struggling to pay for her day-to-day expenses with the weekly $50 the OPGT provided.
ATTENTION – PHONE LINE CLOSED – TUESDAY, SEPTEMBER 16 : Our phone lines will be closed between 2:45 and 4:30 p.m. on Tuesday, September 16 for staff training. The Children and Youth and French Language Services Unit phone lines will remain open. Complaints can still be filed using our online complaint form or via email at info@ombudsman.on.ca.
A woman complained to us that her friend, who was a client of the Office of the Public Guardian and Trustee (OPGT), was struggling to pay for her day-to-day expenses with the weekly $50 the OPGT provided.
A woman complained to us that her friend, who was a client of the Office of the Public Guardian and Trustee (OPGT), was struggling to pay for her day-to-day expenses with the weekly $50 the OPGT provided. The friend said she tried to resolve the complaint directly with the OPGT, and was unsuccessful.
RESULT: Once our Office made inquiries, the OPGT agreed to raise the woman’s allocation of funds to $100 per week.