Mistaken identity

A transgender inmate contacted our Office after she was involved in an altercation with correctional officers. When we made inquiries, we learned that the facility’s computer system had not been updated with the correct information regarding the inmate’s gender identity, even though she had submitted a written statement to the facility.

RESULT: The facility updated its records and staff ensured that a social worker met with the inmate to let her know about the supports available to her.