French connexion

French connexion

May 19, 2022

19 May 2022

A Francophone contacted us after noticing that Cancer Care Ontario's promotional messages about virtual access to health care appeared in English only on his LinkedIn account, despite it being configured in French.

A Francophone contacted us after noticing that Cancer Care Ontario's promotional messages about virtual access to health care appeared in English only on his LinkedIn account, despite it being configured in French.

We raised the issue with Ontario Health, the agency responsible for Cancer Care Ontario, who acknowledged that Cancer Care Ontario's promotional messages on LinkedIn were only available in English. As a result of this complaint and discussions with our office, Cancer Care Ontario has begun creating and publishing bilingual messages on LinkedIn.

Learn more about the French Language Services Unit which answers questions and takes complaints about services in French.
Read about how we helped other people in our Selected cases.