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September 30, 2019

30 September, 2019

Lacking language

A man reached out to the Ombudsman's French Language Services Unit after trying to get service in French at Legal Aid Ontario on several occasions.

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August 30, 2019

30 August, 2019

The road to French services

We received a complaint from a man who had recently moved to Canada. Although his motorcycle licence was valid in his home country, he was required to re-take the test in Ontario. The man had been assigned an English-speaking examiner for his motorcycle road test, even though he requested a French-speaking examiner in advance at a designated DriveTest centre.

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