Video Resources

On this page, you'll find Ombudsman Ontario presentations, speeches, and other select video resources. For a full list of videos, This link opens in a new tabclick here to visit our YouTube channel.

GENERAL

Ontario Ombudsman Paul Dubé took his oath of office on April 1, 2016, beginning a five-year term as the province's independent, impartial watchdog. Mr. Dubé is the province's seventh Ombudsman since the office was established in 1975. Read more about the Ombudsman

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On February 25, 2016, the Ontario Ombudsman's Office, in partnership with Canada's Public Policy Forum, held a one-day forum for municipal and school board stakeholders to discuss the Ombudsman's new jurisdiction over those sectors. The keynote speaker was Steve Orsini, Secretary of the Cabinet and Head of the Ontario Public Service. As he noted, "If I was a CEO and someone said to me, 'We're going to have this group that's going to evaluate how your customers feel, whether you treated them fairly, whether you're providing excellent service', I'd say 'That's fantastic, that's exactly what I want', and that's what the Ombudsman's role is."

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MUNICIPALITIES

On May 6, 2016, Ontario Ombudsman Paul Dubé spoke to delegates at the 63rd annual Ontario Small Urban Municipalities Conference in Goderich.

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How does Ontario Ombudsman deal with complaints about municipalities? The same way it deals with more than 21,000 complaints a year about the provincial government. Watch this short video learn about our role, complaint intake process, and what to expect when the Ombudsman calls.

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On March 31, 2016, senior Ombudsman staff provided a webinar about what municipalities can expect with Ombudsman oversight.

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On February 23, 2016, Acting Ombudsman Barbara Finlay provided a keynote address about municipal oversight during the annual joint conference of the Rural Ontario Municipal Association and Ontario Good Roads Association.

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UNIVERSITIES

On January 9, 2016, Acting Ombudsman Barbara Finlay spoke to student journalists at the Canadian University Press annual conference in Toronto. She explained the Office's role and function and highlighted how the Office's new oversight will affect students.

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On February 16, 2017, Wendy Ray, General Counsel, and Sue Haslam, Director of Investigations, spoke at the Ontario Universities Registrars' Association's 2017 Annual Conference.

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SCHOOL BOARDS

On March 31, 2016, senior Ombudsman staff provided a webinar about what school boards can expect with the Office's new oversight.

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On June 9, 2017, Ombudsman Paul Dubé spoke at the Ontario Public School Board Association's 2017 Annual General Meeting.

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