Careers

Do Meaningful Work

The Ombudsman is an independent, impartial office of the Legislature that resolves and investigates complaints about Ontario government organizations, broader public sector bodies, including municipalities, universities and school boards, child protection services, and compliance with the French Language Services Act. We help thousands of people cut through government bureaucracy and red tape to resolve serious problems.

The issues we look at, from newborn screening to cancer drug funding to services for people with disabilities, are interesting and complex, affecting millions of people in Ontario. You'll play a role in making recommendations to improve how these programs are delivered.

Find Your Stride

Be part of a team that values your energy, problem-solving skills, and out-of-the-box thinking. We look for people who are simultaneously empathetic and analytical, who think on their feet, and who are keen to innovate.

Challenge Yourself

We take more than 21,000 complaints every year. Our team members are flexible and adaptable, efficient and innovative. Every day, they interact with colleagues, complainants, and public servants to resolve issues effectively.

If you're smart, resourceful, and interested in making a real difference in the lives of people in Ontario, you should work here.

PROGRESSIVE WORK ENVIRONMENT

We pride ourselves on our highly charged, dynamic workplace. Be part of an organization that stays ahead of the curve with leading edge technology and an emphasis on creative thinking.

We offer excellent benefits, discounted gym memberships (with a gym in the building!) and opportunities for training, learning, and growth in a bright, open-concept space.

What People Say About Working Here:

“Being able to help people and making them feel resourceful and independent is the best part of my job.”

“The best part about working here is being part of an organization that’s committed to ensuring improved fairness and accountability in government.”