Our offices are closed, but we remain committed to helping Ontarians and continue to receive and work on complaints.
During this time:
- Complaints can be filed via our online complaint form or by email email@example.com
- You can leave a brief voicemail at 1-800-263-1800. We will do our best to return your call within two business days, during working hours.
- Our Children and Youth Unit will respond to calls from children and youth in care
- Our Careers team continues to recruit for open positions
- Watch this space for updates on when regular service will resume
We're always looking for resumes. Work with us!
We're proud to be an office of dedicated, hard-working professionals who are motivated by social justice and procedural fairness within the public sector.
The Ombudsman is an independent, impartial office of the Legislature that resolves and investigates complaints about Ontario government organizations, broader public sector bodies, including municipalities, universities and school boards, child protection services, and compliance with the French Language Services Act (FLSA). The Ombudsman recommends solutions to individual and systemic administrative problems, and promotes fairness, accountability and transparency in the public sector as well as respect for French language service rights and the rights of children and youth.
Interested in joining our team? Apply for our current opportunities.
We look for people who:
Possess a strong foundation in their chosen field and are open to learning and employing new ways of working
Can think innovatively within a structured framework, respecting existing processes and procedures
Are capable of multitasking, working through the finer details while still seeing the big picture
Have excellent verbal and written skills, and the ability to communicate effectively and efficiently with individuals at all levels
Have strong analytical and interpersonal skills, and enjoy working independently
Experience in the public sector, especially with school boards, municipalities and universities, is considered an asset
Ability to speak, read, and write in French is considered an asset