ATTENTION: Due to COVID-19 safety measures, our Office also cannot accept visitors. Please contact us online or by phone at 1-800-263-1830.
The Ombudsman’s powers and jurisdiction are set out in the This link opens in a new tabOmbudsman Act. This legislation allows the Ombudsman to investigate complaints about administrative issues in the broader public sector. The Ombudsman reports publicly in annual reports and in special reports on specific investigations.
The Ontario Ombudsman's French Languages Services Commissioner has a mandate to protect the rights of Ontario's Francophones under the This link opens in a new tabFrench Language Services Act. The Commissioner reports publicly in annual reports and in special reports on specific investigations.
Under Ontario’s This link opens in a new tabChild, Youth and Family Services Act, 2017, children and youth in care – young people living in foster homes, group homes, treatment placements and youth justice facilities – have a legislated right to contact the Ombudsman. The Ombudsman reports publicly in annual reports and in special reports on specific investigations.
The bulk of our investigations of municipal meetings involve the various exceptions set out in the This link opens in a new tabMunicipal Act, 2001. The Ombudsman reports publicly in annual reports and in special reports on specific investigations.