Under legislative changes that came into effect on May 1, 2019, the position of the French Language Services Commissioner was eliminated and all of his responsibilities were transferred to the Ombudsman.
The Ombudsman now has a French Language Services Commissioner at the Deputy Ombudsman level, and a dedicated unit within our office for this work.
The Ombudsman’s jurisdiction and powers of investigation now include ensuring that the rights of Ontarians and the obligations of government agencies are respected according to the This link opens in a new tabFrench Language Services Act.
French Language Services Commissioner, Kelly Burke, released her second Annual Report on December 7, 2021.
Read the Commissioner's 2020-2021 Annual Report
French Language Services Unit
483 Bay Street
10th floor, South Tower
Toronto, ON M5G 2C9
Review and investigate unresolved complaints and investigate systemic issues, report publicly and make recommendations to the government regarding the provision of French language services, to promote compliance with the French Language Services Act.
Trends in cases
Investigations and case summaries