We investigate major systemic issues under the Ombudsman Act and make recommendations to improve public services. These recommendations have resulted in benefits to millions of Ontarians.
Among those benefits:
- Expanded screening of newborn babies for metabolic diseases
- A more secure lottery system
- A more transparent property assessment system
- More transparency and accountability in municipal and school board governance
- Expanded coverage of certain drugs
- Administrative improvements at tribunals
- Better pandemic preparedness in long-term care homes
- Better notifications of driver licence suspensions
- Broader civilian oversight of police
- Improved services in French
You can read about our ongoing investigations.
Read the reports on our investigations below. Use the filters to refine your search by year or topic.