The Ontario Ombudsman promotes fairness, accountability and transparency in the public sector by investigating public complaints and systemic issues within his jurisdiction.

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ATTENTION – OFFICE CLOSED – MONDAY, JULY 1st

The Office of the Ombudsman of Ontario will be closed on Monday, July 1st. Our 1-800-263-1830 line will also be closed. Our services will resume on Tuesday, July 2 at 9 a.m.
Complaints can still be filed using our online complaint form or via email at info@ombudsman.on.ca.

Ombudsman releases 2023-2024 Annual Report

Read the 2023-2024 Annual Report

Cases By Subject

Recent News

June 26, 2024

26 June, 2024

Ombudsman handles near-record number of cases, focuses on rights

Annual Report 2023-2024: Significant achievements for children in care, Francophones, students, inmates – and in local transparency

April 29, 2024

29 April, 2024

Teen’s pleas for foster care went unheard, Ombudsman finds

York CAS accepts recommendations to improve use of Voluntary Youth Services Agreements; Province to work with agencies to improve knowledge

December 11, 2023

11 December, 2023

Ombudsman to investigate direct education payment programs

Ontario Ombudsman Paul Dubé today announced a new systemic investigation into the Ministry of Education’s direct payment programs for...

December 7, 2023

7 December, 2023

French Language Services Commissioner reports robust results for Francophones and 40% increase in cases

Carl Bouchard’s first report calls on government to improve staff training and ensure bilingual social media accounts

December 4, 2023

4 December, 2023

Ombudsman appoints Carl Bouchard as French Language Services Commissioner of Ontario

After an extensive nationwide search to fill the position of French Language Services Commissioner on a permanent basis, Ombudsman Paul Dubé...

October 12, 2023

12 October, 2023

Statement from Ontario Ombudsman Paul Dubé for Ombuds Day, October 12

Today is Ombuds Day, an annual, internationally observed opportunity to educate and raise awareness among the public about Ombudsman offices...

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