Since May 1, 2019, the Ontario Ombudsman can take complaints about child protection services and French language services. The Ombudsman has created dedicated units of specialized staff to answer questions, address concerns, conduct investigations, and review complaints.
DO YOU HAVE A COMPLAINT ABOUT AN ONTARIO PUBLIC SECTOR BODY?
Please take a moment to review our Respectful Communication and Behaviour policy statement.
Please note that we do not accept complaints through Twitter, Facebook, or any other third-party platforms.
Contacts
Office hours: Monday to Friday, from 9 a.m. – 4:30 p.m.
Office of the Ombudsman of Ontario
483 Bay Street
10th floor, South Tower
Toronto, ON M5G 2C9
Toll-free (Ontario only): 1-800-263-1830
Outside Ontario: 416-586-3300
TTY (teletypewriter): 1-866-411-4211
Fax: 416-586-3485
Toll-free Fax: 1-866-863-2560
Email: [email protected]
Children & Youth Unit
483 Bay Street
10th floor, South Tower
Toronto, ON M5G 2C9
Toll-free (inside Ontario only): 1-800-263-2841
Telephone: 416-325-5669
TTY (teletypewriter): 416-325-2648
Fax: 416-325-5681
Email: [email protected]
French Language Services Unit
483 Bay Street
10th floor, South Tower
Toronto, ON M5G 2C9
Toll-free (inside Ontario only): 1 866 246-5262
Telephone: 416-847-1515
TTY (teletypewriter): 1-866-411-4211
Fax: 416-586-3485
Email: [email protected]
Media inquiries only:
Linda Williamson
Director of Communications
416-586-3426
[email protected]
Ashley Bursey
Communications Manager
416-586-3521
[email protected]
Emmanuelle Bleytou
Communications Manager
French Language Services and Children & Youth Units
416-586-3523
[email protected]