The Ombudsman received a complaint regarding closed meetings held by council for Norfolk County on March 8, April 12, and May 10, 2022.
/resources/reports,-cases-and-submissions/municipal-meetings/2022/norfolk-county
Investigation into Laurentian University’s cuts to French-language programming during restructuring and into the administration of the university’s designation by the Ministry of Francophone Affairs and the Ministry of Colleges and Universities
/resources/reports,-cases-and-submissions/reports-on-investigations/2022/strengthening-the-designation-a-collaborative-effort
The Ombudsman received a complaint that council for the City of Timmins held two illegal closed session discussions on August 8, 2016 and August 29, 2016, about the City’s Canada Day 150 Celebrations. The Ombudsman determined that council contravened the Municipal Act when ...
/resources/reports,-cases-and-submissions/municipal-meetings/2017/city-of-timmins
Ombudsman’s message - A defining moment In many ways, this past year has been a defining one for the Office of the Ombudsman of Ontario. Without question, fiscal 2018-2019 was one of the busiest years in this Office’s 44-year history in terms of complaints handled – 27,41...
/resources/reports,-cases-and-submissions/annual-reports/2018-2019-annual-report
Ontario Ombudsman Paul Dubé spoke at the Ontario East Municipal Conference in Kingston on September 14, discussing the Office's oversight of municipalities.
/resources/speeches-and-articles/speeches/2016/all-you-need-to-know-if-the-ombudsman-calls
Investigation into the Ministry of Health and Long-Term Care’s decision-making concerning the funding of Avastin for colorectal cancer patients.
/resources/reports,-cases-and-submissions/reports-on-investigations/2009/a-vast-injustice
Ombudsman's Message - A year like no other As mandated by the Ombudsman Act , this report reviews the main trends and highlights of the 26,423 cases my Office handled between April 1, 2019 and March 31, 2020. In other words, most of the resolutions and investigations desc...
/resources/reports,-cases-and-submissions/annual-reports/2019-2020-annual-report
The role of an ombudsman is to promote accountability, transparency, and fairness in the public sector. This mandate is fulfilled by receiving citizens’ complaints about a branch of government or a public sector body, determining whether the complaint has merit, and if so, wor...
/resources/speeches-and-articles/articles/2017/ombudsman-strategies-for-getting-to-yes-and-beyond-acceptance-and-implementation-of-recommendati
Investigation into the Ministry of the Attorney General’s implementation of recommendations concerning reform of the Special Investigations Unit.
/resources/reports,-cases-and-submissions/reports-on-investigations/2011/oversight-undermined
Ombudsman's Message - A gradual return It is with cautious optimism that my colleagues and I turn the page on 2021-2022 and plan for a gradual return to the activities and methods of operation that we were forced to curtail with the onset of COVID-19 more than two years a...
/resources/reports,-cases-and-submissions/annual-reports/2021-2022-annual-report