The Ombudsman received a complaint that council for the Township of Russell contravened the Municipal Act, 2001 when it proceeded in camera on November 16, 2020 to discuss an infrastructure project. The complaint contended that the discussion did not fit within any except...
/resources/reports,-cases-and-submissions/municipal-meetings/2021/township-of-russell-1
Citing an “urgent need” for improvements to police training, Ontario’s Ombudsman is calling for the province to create a regulation requiring police to deescalate and use communications techniques in all possible conflict situations before resorting to force.
/resources/news/in-the-news/2016/report-after-sammy-yatim’s-death-slams-police-training-(toronto-star)
New legislation transfers jurisdiction over child protection system and French language services.
/resources/news/press-releases/2018/ontario-ombudsman’s-mandate-expanded
A man contacted our Office in frustration when the Ministry repeatedly sent mail to his address for a former tenant. He had returned the envelopes several times with a note stating “this person does not reside at this address,” but the Ministry mail did not stop.
/resources/reports,-cases-and-submissions/selected-cases/2015/return-to-sender,-address-unknown
A woman whose teeth had been damaged as a result of physical abuse by her partner years earlier contacted the Ombudsman for help in obtaining funds to have them fixed.
/resources/reports,-cases-and-submissions/selected-cases/2015/pearly-rights
A young person in custody contacted us last year to complain that he wasn’t able to vote in the federal election, although he had expressed his interest in voting to the youth facility’s staff members.
/resources/reports,-cases-and-submissions/selected-cases/2020/vote-for-fairness
The Ombudsman investigated a closed meeting held by council for the Township of Lanark Highlands on December 7, 2021. Council proceeded in camera to discuss the performance of an individual in the context of their employment with the Township. Council also discussed the Tow...
/resources/reports,-cases-and-submissions/municipal-meetings/2022/township-of-lanark-highlands
A woman whose common-law spouse had died while they were living in a homeless shelter complained to us that the Chief Coroner’s Office had buried him even though she had requested to claim the body.
/resources/reports,-cases-and-submissions/selected-cases/2023/added-grief
Investigation into the transparency of the property assessment process and the integrity and efficiency of decision-making at the Municipal Property Assessment Corporation.
/resources/reports,-cases-and-submissions/reports-on-investigations/2006/getting-it-right
The Ombudsman found that council for the Village of Casselman violated the open meeting requirements at a lunchtime gathering with developers on January 8, 2015.
/resources/reports,-cases-and-submissions/municipal-meetings/2015/village-of-casselman-restaurant-roundtable”