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Since 1974, there have been dozens of cases in which the use of force by police in Ontario – especially the use of lethal force on people in crisis – has raised profound questions about policing standards, training and accountability. As a result, there have been more than a ...
/resources/reports,-cases-and-submissions/submissions-to-government/2018/oversight-enhanced-submission-to-the-standing-committee-on-justice-policy-regarding-bill-175,-safe
The Ombudsman reviewed complaints that council for the Township of Adjala-Tosorontio contravened the open meeting rules on June 29, 2021, and March 1 and 7, 2022. The Ombudsman found that discussions with Township solicitors about a development project and a specific agree...
/resources/reports,-cases-and-submissions/municipal-meetings/2023/township-of-adjala-tosorontio-en
Every five years, the Ministry of Children, Community and Social Services is required to formally review the Child, Youth and Family Services Act, 2017 (the CYFSA ) and to report publicly on the review’s findings.
/resources/reports,-cases-and-submissions/submissions-to-government/2023/submission-regarding-the-five-year-review-of-the-child,-youth-and-family-services-act,-2017
The Ombudsman investigated a closed meeting held by the Committee of the Whole for the United Counties of Leeds and Grenville on July 5, 2023, to discuss an update on the Counties’ fundraising campaign for a municipally owned long-term care facility under the open meeting exc...
/resources/reports,-cases-and-submissions/municipal-meetings/2024/united-counties-of-leeds-and-grenville
Ombudsman's Message - A decade of progress This annual report is a milestone for the Ombudsman’s Office. We are approaching our 40th anniversary, and I have had the honour of serving Ontarians as Ombudsman for just over 10 of those years. The past decade has been a time o...
/resources/reports,-cases-and-submissions/annual-reports/2014-2015-annual-report
Investigation into the treatment of victims by the Criminal Injuries Compensation Board.
/resources/reports,-cases-and-submissions/reports-on-investigations/2007/adding-insult-to-injury
Ombudsman's Message - A year like no other As mandated by the Ombudsman Act , this report reviews the main trends and highlights of the 26,423 cases my Office handled between April 1, 2019 and March 31, 2020. In other words, most of the resolutions and investigations desc...
/resources/reports,-cases-and-submissions/annual-reports/2019-2020-annual-report
Ombudsman's Message - Focusing on rights – and the future It is an honour to present my ninth Annual Report as Ombudsman as this Office prepares to mark its 49th anniversary. The time is ripe for both reflection and forward thinking – and this report, fittingly, does both....
/resources/reports,-cases-and-submissions/annual-reports/2023-2024-annual-report
The Ombudsman received 77 complaints that closed meetings held by the City Manager Recruitment Steering Committee for the City of Hamilton were held in violation of the Municipal Act and the city’s procedure by-law. The complainants alleged that the public was denied access...
/resources/reports,-cases-and-submissions/municipal-meetings/2019/city-of-hamilton-3
Investigation into the Hamilton Niagara Haldimand Brant Local Health Integration Network’s use of community engagement in its decision-making process.
/resources/reports,-cases-and-submissions/reports-on-investigations/2010/the-lhin-spin

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