COMMISSIONER’S MESSAGE - Five years of contributions to Ontario’s vibrant Francophone community I am pleased to present the 2023-2024 Annual Report of the French Language Services Commissioner of Ontario. May 1, 2024, marked five years to the day since the Ontario Ombudsm...
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Investigation into the adequacy and effectiveness of the Ministry of Transportation’s notifications and communications with drivers about licence suspensions and reinstatements.
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Commissioner's Message - Two watchdogs, one access point On January 13, 2020, I officially took up my duties as French Language Services Commissioner, following a rigorous selection process conducted across the country by the Office of the Ombudsman of Ontario.
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Commissioner's Message - The future begins now This is already my third Annual Report as French Language Services Commissioner, within the Office of the Ombudsman of Ontario. When I reflect on the progress we have achieved since May 1, 2019, I am proud of the work we ...
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Ombudsman's Message - Value for all In preparing this Annual Report, my eighth as Ombudsman, I am struck by the sheer scope of change that Ontario’s public sector, including my Office, has experienced since 2016.
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Investigation into the Ministry of Long-Term Care’s oversight of long-term care homes through inspection and enforcement during the COVID-19 pandemic
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Ombudsman’s Message - New Era of Oversight As I report on this, my first full year as Ontario Ombudsman, I am encouraged by several recent developments that signal a trend toward stronger oversight of public sector bodies in this province.
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Ombudsman's Message - The Multipurpose Ombudsman The stories in this report, arising from the 19,726 cases we received in 2012-2013, demonstrate how my Office uses a variety of tools to resolve individual and systemic concerns. Picture a “Swiss Army”-style knife with all ...
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Investigation into Cambrian College’s administration of its Health Information Management Program and the oversight provided by the Ministry of Training, Colleges and Universities.
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Investigation into how the Ministry of Education responds to complaints and concerns relating to unlicensed daycare providers.
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