The Ministry of Municipal Affairs and Housing is seeking feedback on proposed changes to the municipal code of conduct and integrity commissioner framework for Ontario municipalities, in connection with legislative amendments that were proposed in Bill 241, the Municipal Acc...
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Ombudsman’s Message - Essential Lessons from a Pandemic Year At this time last year, reporting on the impact of the first few months of the COVID-19 pandemic on Ontario public services, I observed that in mid-March 2020, “everything changed.”
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Investigation into how the Ministry of Transportation administers the process for obtaining and assessing information about drivers who may have uncontrolled hypoglycemia.
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Investigation into whether the Ministry of the Attorney General, Tribunals Ontario and the Landlord and Tenant Board are taking adequate steps to address delays and case backlogs at the Landlord and Tenant Board
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Investigation into the transparency of Hydro One’s billing practices and the timeliness and effectiveness of its process for responding to customer concerns.
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The Ombudsman warned Sudbury councillors that their closed-door meeting regarding the city’s Elton John concert ticket scandal was close to the legal line.
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Investigation into the complaint of the Family Responsibility Office's ineffective enforcement using a writ of seizure and sale.
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The Ombudsman found that, when councils for Armour Township and the Village of Burk’s Falls met in camera on January 16, 2015, parts of the discussion did not fit within the exceptions to the open meeting rules in the Act. The councils also failed to comply with a number of p...
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Message from the Ombudsman Municipal governments are important democratic institutions. They are the level of government that is literally closest to home. Given the important local services municipalities provide, it’s essential that they operate in a way that is accounta...
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On March 23 2017, Ontario Ombudsman, Paul Dubé, presented to CAMH's Dual Diagnosis and the Forensic Mental Health System conference, in Toronto.
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