As of June 4, 2015, the Ombudsman no longer has oversight of Hydro One. This oversight was removed in the passage of the Building Ontario Up Act (Budget Measures) 2015. If you have a new complaint about Hydro One, please refer to these options.
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After seven years of “patchwork” enforcement and widespread confusion about the rules requiring them to hold open meetings, there is good news for Ontario municipalities and the citizens seeking to hold them accountable, Ontario Ombudsman André Marin says today in his latest ...
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Ontario Ombudsman André Marin today released his tenth annual report, marking the end of an historic year – and decade – that saw the largest investigation in the history of the office, the enactment of legislation extending the Ombudsman’s mandate to municipalities, school b...
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A new era of local government accountability begins January 1 when the Office of the Ontario Ombudsman takes on full oversight of municipalities, Acting Ombudsman Barbara Finlay said today in releasing the Office’s latest report.
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Paul Dubé is walking in the hallway of his 10th floor Bay Street office when an older man wearing a plaid shirt suddenly approaches him. “Excuse me, sir, are you the ombudsman?” the man eagerly asks. “I have a case here.”
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On February 23, Acting Ombudsman Barbara Finlay discussed the value of Ombudsman oversight during the annual joint conference for the Ontario Good Roads Association and Rural Ontario Municipal Association in Toronto.
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On May 12, 2016, Ontario Ombudsman Paul Dubé spoke to delegates at the 56th Annual Conference of the Federation of Northern Ontario Municipalities, in Timmins.
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Ombudsman Paul Dubé’s second year in office was distinguished by our first-ever investigations in the broader public sector (related to municipalities and school boards), important reforms in correctional services and policing, and connecting with a wider range of stakeholder...
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The Ombudsman of Ontario is appointed under the Ombudsman Act as an independent and impartial Officer of the Ontario Legislature.
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As the new year approaches, the Office of the Ontario Ombudsman is set to mark one year of oversight of municipalities and universities. Since the historic new jurisdiction took effect Jan. 1, the office has received some 3,176 public complaints and inquiries about municipali...
/resources/news/press-releases/2016/ontario-ombudsman-marks-one-year-of-oversight-of-municipalities-and-universities