The Ombudsman received complaints about in-person closed meetings held by council for the City of Richmond Hill on April 16 and May 14, 2019, and about electronic council meetings held on April 1, April 22, and May 14, 2020. The Ombudsman found that at each meeting where it w...
/resources/reports,-cases-and-submissions/municipal-meetings/2021/city-of-richmond-hill
The Niagara District Airport Commission contravened the Municipal Act on July 14, 2016, when it went in camera to discuss ongoing airport fee negotiations and related airport upgrades. This meeting did not fall within the “advice subject to solicitor-client privilege” excep...
/resources/reports,-cases-and-submissions/municipal-meetings/2016/niagara-district-airport-commission
We received a complaint that members of council for the City of Hamilton contravened the open meeting provisions by exchanging emails relating to a vacant council seat in June 2018. The complaint also alleged that the city’s General Issues Committee contravened the rules by d...
/resources/reports,-cases-and-submissions/municipal-meetings/2019/city-of-hamilton
Our Office received a complaint that Norfolk County's council-in-committee held an illegal closed meeting on December 1, 2015 when it went in camera to discuss whether to approve a legal services contract extension with two law firms. Our investigation determined that the maj...
/resources/reports,-cases-and-submissions/municipal-meetings/2016/norfolk-county
The Ombudsman received a complaint that council for the Township of Leeds and the Thousand Islands had discussed a zoning by-law application over email. The Ombudsman determined that council violated the open meeting requirements of the Municipal Act by discussing council b...
/resources/reports,-cases-and-submissions/municipal-meetings/2016/township-of-leeds-and-the-thousand-islands
The Ministry of Education has requested comments on three regulatory proposals related to school board governance and accountability.
/resources/reports,-cases-and-submissions/submissions-to-government/2024/submission-to-the-ministry-of-education-regarding-integrity-commissioners-and-meeting-procedures-for
Eight seconds. That’s all the time it took for cops to slam the door of their cruiser and proceed to shoot Michael MacIsaac, says his sister Joanne.
/resources/news/in-the-news/2016/time-to-ensure-police-are-trained-to-talk-first-(toronto-sun)
Overview Thousands of Ontarians complain to the Ombudsman every year about all aspects of municipal government services, and about closed meetings of municipal councils and committees. As with all complaints we receive, we work to resolve issues at the local level whereve...
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Investigation into how the Ministry of Education responds to complaints and concerns relating to unlicensed daycare providers.
/resources/reports,-cases-and-submissions/reports-on-investigations/2014/careless-about-child-care
Ombudsman's Message - The Multipurpose Ombudsman The stories in this report, arising from the 19,726 cases we received in 2012-2013, demonstrate how my Office uses a variety of tools to resolve individual and systemic concerns. Picture a “Swiss Army”-style knife with all ...
/resources/reports,-cases-and-submissions/annual-reports/2012-2013-annual-report